Udayapur Hospital restores services in eastern Nepal
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In Udayapur district, Nepal, Udayapur Hospital is working to improve its services after years of issues with staffing, finances, and reliability.
The hospital, which treats 400 to 500 patients daily, recently placed new leadership in charge to address long-standing internal disputes and a lack of discipline. Acting medical superintendent Santosh Rai prioritized restoring suspended services like the Special Newborn Care Unit and dialysis, repairing broken equipment, and closely monitoring staff attendance.
Hospital managers now hold daily meetings to identify and resolve problems affecting patient care, and employees are required to complete their shifts before leaving. Patients are already reporting improvements, noting easier access to doctors and a more positive atmosphere. However, the hospital still operates beyond its 50-bed capacity, currently managing 94 beds, and faces staffing shortages with 29 of 59 permanent positions currently filled.
The administration is also moving forward with plans to implement electronic medical records, add a third patient registration counter, and establish a new blood-sample collection centre. Despite a debt of approximately Rs27.5 million, the hospital aims to reduce financial losses and become a regional referral centre for six districts in the Koshi province, with plans for expanded intensive care and specialized units.
