Chilean government increases bus fare validations through new anti-evasion pilot
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The Chilean government launched a pilot program to reduce fare evasion on Red Movilidad buses in the Metropolitan Region.
The initiative, led by the ministries of Transport and Economy, deployed agents onto the service 107 route which connects Peñalolén and Huechuraba. The project aimed to lower the evasion rate on that specific line from 62.7 percent to a target range of 30 to 40 percent. The operator STU managed the pilot between September 21 and October 22.
During this period, 89 agents worked across 936 bus trips to encourage passengers to pay their fares. The ministry of Transport reported that these efforts resulted in a 25.4 percent increase in fare validations. This change added 78,473 extra validations compared to previous reference values. The ministry of Transport says the presence of agents served as a deterrent and provided direct guidance to passengers.
Data showed the highest increases during evening hours, such as between 18:00 and 19:00, where validations rose by 62.7 percent. Because of these results, the government plans to expand the program to other routes in the system to improve revenue and passenger safety.
