Lisbon airport taxis adopt fixed rates
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Taxi associations and the Lisbon City Council signed an agreement this Friday to establish fixed fares for rides originating at Lisbon Airport’s Humberto Delgado Airport. Starting October 15, passengers will pay either 16 or 19 euros depending on the destination zone within the city.
The agreement creates a self-regulatory system intended to increase price transparency and service quality for passengers while Lisbon develops a specific municipal regulation for taxis.
Zone 1, encompassing several Lisbon neighborhoods including Alvalade and Parque das Nações, will cost 16 euros. Zone 2, which includes areas like Ajuda and Alcântara, will have a fixed fare of 19 euros. Prices increase to 20 and 23 euros respectively during nighttime hours, weekends, and holidays. Larger vehicles carrying more than four passengers will also incur higher fixed rates. The agreement also requires participating taxis to accept electronic payments and prohibits surcharges for payment method.
A credentialing system will control access to the airport taxi stand, limiting service to vehicles and drivers who formally commit to the agreement’s terms. The Association of Tourism of Lisbon will offer vouchers with the fixed prices, and passengers can also pay directly to the driver, as all supplemental charges are included in the flat rate. This protocol, long requested by taxi associations, aims to address past complaints about overcharging and destination refusals.
A monitoring system will track service quality through complaints and audits, and the signing parties will create a group to oversee implementation and prepare the future municipal regulation.
