Gangnam District uses AI to translate public services
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Gangnam District officials in Seoul, South Korea, installed artificial intelligence systems at administrative counters to translate spoken conversations in real time.
The new “Real-Time Transparent OLED Communication Window” displays subtitles in 130 languages. Gangnam District Office developed the system with technology companies to help foreign residents and people with hearing impairments easily communicate with city workers. Previously, residents had to rely on written notes or wait for interpreters, creating delays and difficulties.
The system combines transparent OLED screens with speech-to-text and machine translation technology for a smoother experience. The district office hopes this innovation will remove communication barriers and improve public services for all residents.
