Kyrgyzstan streamlines business permits and pension processing

The Kyrgyzstan Cabinet of Ministers is launching new digital reforms to speed up administrative procedures for citizens and businesses.

The government recently completed a transition to an electronic system for extending pensions and survivor benefits for students between the ages of 16 to 23. This change allows officials to verify education details through state information systems using a personal identification number. The new process takes approximately 1 to 2 minutes and has already affected about 18,500 people.

Additionally, the government created a mechanism in the Tunduk application to release collateral online after a loan is repaid. This change reduces processing time from one or two working days to five hours. New initiatives will further simplify the business environment by digitizing the issuance of excise stamps and export permits. Business owners can submit applications through a taxpayer cabinet, which will reduce the review period from three to five working days to a single day.

The government is also creating a unified electronic system for export control permits to automate inter-agency interactions. This system will cut the expert review period in half and reduce the total time to issue permits from 14 to 10 working days.