Airbnb bans demanding chores for guests worldwide
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Airbnb announced new global rules barring hosts from requiring guests to do chores that take significant time or effort.
The company responded to long-standing complaints about high cleaning fees alongside host expectations for guests to complete tasks like stripping beds, taking out trash, or washing dishes. The changes, effective 20 November, apply to all reservations covered by Airbnb’s global policy, including those in Australia.
Since April 2025, Airbnb has factored cleaning costs directly into the total stay price instead of displaying separate cleaning fees. Hosts can still set seven standard house rules visible at booking, covering things like check-in times, guest limits, and pet policies, and add other “reasonable” requests. Airbnb clarified that hosts may ask guests to place used dishes in the sink, but not to wash them.
The company stated it redesigned house rules to improve clarity and reduce confusion for both hosts and guests, while ensuring requests remain reasonable given local conditions.
